Dear Valued Customers,

We hope this message finds you well. Unfortunately, we must inform you of a delay in processing your order due to recent heavy snowfall in our region. This adverse weather has impacted the timely transportation of raw materials to our factory and created extremely low temperatures.

Prioritizing the safety of our operations, we have been compelled to temporarily halt production as the machinery is not conducive to operate under these conditions. Consequently, our production schedule has been significantly impacted.

Orders placed between January 31th and February 14th are eligible for an exclusive 20% discount, using the code: DELAYED. Shipments for these orders will commence between February 14th and February 20th.

If you have applied the DELAYED discount code, we appreciate your understanding regarding the delay. For orders without this code, we will be sending confirmation emails and text messages. If we do not receive a response within 48 hours, we will automatically cancel the order.

We understand the urgency of some orders, and for those with immediate needs, we invite you to contact us via email at for swift assistance. You can cancel your order at any time before it is shipped.

We sincerely apologize for any inconvenience caused and appreciate your understanding during this period of challenging weather conditions.

Thank you for your cooperation.

Best regards,

Suitmine Team

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